Items where Author is "SOFIA, ELMA"

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Thesis

SOFIA, ELMA (2019) PENGARUH PENANGANAN KOMPLAIN, TANGIBLE, DAN WORD OF MOUTH TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL INTERVENING PADA PT. BANK RAKYAT INDONESIA CABANG SEMARANG PATTIMURA. Undergraduate thesis, Universitas Islam Sultan Agung.

This list was generated on Thu Jun 17 19:00:36 2021 UTC.