Items where Author is "LUBNA, LUBNA"

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Thesis

LUBNA, LUBNA (2017) INTEGRASI SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT UNTUK MENINGKATKAN KUALITAS LAYANAN PADA PT. LION SUPER INDO SILIWANGI SEMARANG. Undergraduate thesis, Fakultas Teknologi Industri UNISSULA.

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