Items where Author is "Buana, Cahya"

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Buana, Cahya (2018) MODEL KAPABILITAS CUSTOMER RELATIONSHIP MANAGEMENT BERBASIS KNOWLEDGE MANAGEMENT SERTA DAMPAKNYA PADA KINERJA PEMASARAN USAHA KECIL DAN MENENGAH DI KOTA SEMARANG. Undergraduate thesis, Universitas Islam Sultan Agung.

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