KUPITA, PANJI GAHANA (2021) PERAN QUALITY OF WORK LIFE, JOB INVOLVEMENT DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP JOB PERFORMANCE. Undergraduate thesis, UNIVERSITAS ISLAM SULTAN AGUNG.

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Abstract

Penelitian ini dilatarbelakangi kinerja pegawai yang belum optimal pada kantor pertanahan kota Semarang. Tujuan penelitian ini yaitu untuk mengetahui dan menganalisis pengaruh Quality of work life, job involvement dan organizational citizenship behavior terhadap job satisfaction. Mengetahui dan menganalisis job satisfaction dalam memediasi pengaruh Quality of work life job involvement dan organizational citizenship behavior terhadap job performance. Mengetahui dan menganalisis pengaruh job satisfaction terhadap job performance.
Populasi dalam penelitian ini berjumlah 136 orang. Sampel yang digunakan dalam penelitian ini sejumlah 105 orang. Teknik pengambilan sampel menggunakan purposive sampling. Dan alat analisis yang digunakan yaitu smartPLS.
Hasil penelitian mendapatkan organizational citizenship behavior berpengaruh terhadap job satisfaction. Quality of work life, Organizational citizenship behavior dan Job satisfaction berpengaruh terhadap job perfomance. Quality of work life dan Job involvement tidak berpengaruh terhadap job satisfaction. Job involvement tidak berpengaruh terhadap job perfomance. Job satisfaction tidak mampu memediasi antara quality of work life terhadap job performance. Job satisfaction tidak mampu memediasi antara job involvement terhadap job perfomance. Job satisfaction tidak mampu memediasi antara Organizational citizenship behavior terhadap job performance.
Kata Kunci: Quality of work life, job involvement, organizational citizenship behavior, job satisfaction, job performance.

Dosen Pembimbing:	Sulistyo, Heru | UNSPECIFIED
Item Type:	Thesis (Undergraduate)
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	Fakultas Ekonomi Fakultas Ekonomi > Manajemen
Depositing User:	Pustakawan 3 UNISSULA
Date Deposited:	09 Feb 2022 04:54
Last Modified:	09 Feb 2022 04:54
URI:	https://repository.unissula.ac.id/id/eprint/22079

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