Awaliyah, Rahmawati Jihan (2025) ANALISIS PENERAPAN TOTAL QUALITY MANAGEMENT (TQM), SISTEM PENGUKURAN KINERJA, DAN BIAYA KUALITAS TERHADAP EFISIENSI BIAYA PT. ULTIMA RASA NUSANTARA (OMA OPA CAKERY). Undergraduate thesis, Universitas Islam Sultan Agung Semarang.