Items where Author is "NOVITASARI, DIYAH AYU"

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Thesis

NOVITASARI, DIYAH AYU (2023) MODEL PENINGKATAN LOYALITAS PELANGGAN DARI KUALITAS PELAYANAN DAN PERSEPSI GRATIS ONGKIR MELALUI KEPUASAN KONSUMEN YANG DIRASAKAN DALAM KASUS MARKETPLACE SHOPEE. Undergraduate thesis, Universitas Islam Sultan Agung.

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