Wulansari, Fitri Setia (2016) PENGARUH KOMITMEN KERJA DAN STRESS KERJA TERHADAP TURNOVER INTENTIONS DAN KINERJA (Studi Kasus : Karyawan Call Center 147 pada PT Infomedia SolusiHumanika). Undergraduate thesis, Fakultas Ekonomi UNISSULA.
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Abstract
This research to know about the commitment influence and job stress for turnover intentions and employes performance of Call Center 147 work’s at PT Infomedia Solusi Humanika which include of PT Telkom. The sample methode is taken by using propotional sampling random with 83 people as sampling. Collecting data by questionnaire to determine of variable connection and free variable influence for lokced variable using by model path analysis. Whereas to test the hipotesis using by t test. The result show that 1) the job commitment has negative effect for turnover intentions 2) the stess has positive effect for turnover intentions 3) the job commitment has positive effect for performance 4) the stress job has negative effect for performance 5) the turnover intentions has negative effect for performance. Turnover intentions is not as intervening variable between job commitment influence for performance and job stress for performance. This matter because the job commitmen dan stress influence feeling of employee in working, so will be influence with performance. Turnover intentions is intervening variable between job stress influence for performance. Therefore the hipotesis is evident. Keyword : Job commitment, Job stress, Turnover Intentions and Employee Performance
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ekonomi Fakultas Ekonomi > Manajemen |
| Depositing User: | Pustakawan 1 UNISSULA |
| Date Deposited: | 09 Sep 2016 02:51 |
| Last Modified: | 09 Sep 2016 02:51 |
| URI: | http://repository.unissula.ac.id/id/eprint/4996 |
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