Items where Author is "RASENDRIYA, GIAN"

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Thesis

RASENDRIYA, GIAN (2023) ANALISIS KEPUASAN PELANGGAN MENGGUNAKAN METODE ZONE OF TOLERANCE DAN KANO DALAM UPAYA PENINGKATAN LAYANAN JASA PENGINAPAN (Studi Kasus: Penginapan Saung Aki Nini). Undergraduate thesis, UNIVERSITAS ISLAM SULTAN AGUNG.

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