Items where Author is "Pujiati, Nila Puspa"

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Thesis

Pujiati, Nila Puspa (2022) PERAN KUALITAS PELAYANAN PENGADUAN PELANGGAN PADA APLIKASI PLN MOBILE UNTUK MENCIPTAKAN KEPUASAN PELANGGAN PT. PLN (Persero) ULP KUDUS KOTA. Undergraduate thesis, UNIVERSITAS ISLAM SULTAN AGUNG SEMARANG.

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