Items where Author is "Novianti, Prihaslisna Ima"

Thesis

Novianti, Prihaslisna Ima (2019) MODEL PENINGKATAN LOYALITAS PELANGGAN MELALUI CUSTOMER EXPERIENCE, CUSTOMER SATISFACTION DAN RELATIONSHIP MARKETING STRATEGY ( STUDI PADA DEALER MOBIL SUZUKI DUTA CEMERLANG MOTOR DIVISI SERVICE ). Undergraduate thesis, Universitas Islam Sultan Agung.