Items where Author is "KHAMDANI, ARIES"

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Thesis

KHAMDANI, ARIES (2018) UPAYA PENINGKATAN KUALITAS PELAYANAN DENGAN PENDEKATAN FUZZY SERVICE QUALITY DAN INDEX POTENTIAL GAIN IN CUSTOMER VALUE (Studi Kasus di Poliklinik Eye Center Rumah Sakit Islam Sultan Agung Semarang). Undergraduate thesis, Fakultas Teknologi Industri UNISSULA.

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