Items where Author is "JUMARIAH, SITTI NUR"

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JUMARIAH, SITTI NUR (2021) PENENTUAN PRIORITAS PERBAIKAN KUALITAS LAYANAN RAWAT INAP UNTUK MENINGKATKAN KEPUASAN PASIEN DENGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI), IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) (STUDI KASUS PADA RSUD KAB. BUTON). Undergraduate thesis, Universitas Islam Sultan Agung Semarang.

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