Items where Author is "Istiqomawati, Arum"

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Istiqomawati, Arum (2016) PENGARUH RELATIONSHIP MARKETING DAN COMPLAIN CONFLICT TERHADAP KEPUASAN DAN LOYALITAS NASABAH (Studi Kasus Pada BPR Argodana Pudak Payung Semarang). Undergraduate thesis, Fakultas Ekonomi UNISSULA.

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