Items where Author is "Hendrata, M Nurwansyah Angga"

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Thesis

Hendrata, M Nurwansyah Angga (2016) PENGARUH KUALITAS LAYANAN, KOMPETENSI, DAN KEDISIPLINAN TERHADAP KEPUASAN PELANGGAN CONTACT CENTER PLN 123 SITE SEMARANG. Undergraduate thesis, Fakultas Ekonomi UNISSULA.

Hendrata, M Nurwansyah Angga (2016) PENGARUH KUALITAS LAYANAN, KOMPETENSI, DAN KEDISIPLINAN TERHADAP KEPUASAN PELANGGAN CONTACT CENTER PLN 123 SITE SEMARANG. Undergraduate thesis, Fakultas Ekonomi UNISSULA.

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