Items where Author is "Baskoro, Adam Kukuh"

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Thesis

Baskoro, Adam Kukuh (2022) ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN DENGAN MENGINTEGRASIKAN METODE SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) (STUDI KASUS DEALER LAKSANA HONDA MOTOR). Undergraduate thesis, Universitas Sultan Agung.

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