Items where Author is "Alyanas, Alyanas"

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Alyanas, Alyanas (2024) EFEKTIFITAS PENANGANAN KOMPLAIN MELALUI APLIKASI PLN MOBILE UNTUK MENDUKUNG KINERJA PELAYANAN DAN KEPUASAN PELANGGAN DI PT PLN (PERSERO) UNIT LAYANAN PELANGGAN BALIKPAPAN UTARA. Masters thesis, Universitas Islam Sultan Agung Semarang.

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